Answers to the most common questions from Northern Ontario business owners.
How much does web hosting cost in Canada?+
Small business web hosting in Canada ranges from $5-$300/mo. Budget shared hosting starts around $5-15/mo but has limited features. Managed WordPress hosting like SuperStack starts at $49/mo and includes automatic updates, daily backups, SSL, and local support from Coniston, Ontario.
What is the difference between web hosting and a domain name?+
A domain name is your website address (like yourbusiness.ca). Web hosting is the server space where your website files live. You need both. SuperStack can help with domain registration and hosting setup.
Does my small business in Ontario need a website?+
Yes. Over 80% of consumers search online before visiting a local business. Without a website, you are invisible to Google, Google Maps, and AI search tools like ChatGPT and Perplexity. A professional website is the most important marketing investment a small business can make.
What is AEO and how is it different from SEO?+
SEO (Search Engine Optimization) helps your website rank on Google. AEO (Answer Engine Optimization) structures your content so AI search engines like ChatGPT, Perplexity, and Google AI Overviews can read, understand, and cite your business. In 2026, you need both. Learn about our AEO services.
How long does it take to build a custom website?+
A custom WordPress website typically takes 1-3 weeks depending on complexity. A simple 5-page business site can be ready in 7-10 days. An e-commerce or custom web app may take 3-6 weeks. SuperStack provides a staging preview throughout the process.
Can you migrate my existing website to SuperStack?+
Yes. SuperStack offers free website migration from any hosting provider. We transfer files, databases, email accounts, and SSL certificates with zero downtime. Most migrations complete within 24 hours.
Do you offer local support in Northern Ontario?+
Yes. SuperStack Hosting is based in Coniston, Ontario. We provide real local support from real people - not offshore call centres or automated chatbots. We serve Sudbury, North Bay, Timmins, Sault Ste. Marie, Thunder Bay, and all of Northern Ontario.
What is included in managed WordPress hosting?+
Managed WordPress hosting includes automatic core/plugin/theme updates, daily backups with 30-day retention, free SSL certificate, 24/7 uptime monitoring, performance optimization, malware scanning, and expert WordPress support. See our plans.
Custom website vs template - which is better?+
A DIY template site with Wix or Squarespace costs $15-50/mo plus your time. A professional custom WordPress site from SuperStack starts at $149/mo and includes design, development, hosting, maintenance, and local support. Custom sites perform better in search and reflect your brand accurately.
What is GEO (Generative Engine Optimization)?+
GEO is the practice of creating structured, factual comparison content that AI search engines cite when answering user questions. It includes comparison pages and decision guides that tools like ChatGPT Search and Perplexity use to recommend businesses. SuperStack includes GEO optimization in our Authority plan.
Do you offer e-commerce hosting?+
Yes. SuperStack supports WooCommerce and other e-commerce platforms. Our Grow and Authority plans are optimized for online stores with dedicated resources, SSL, and performance tuning for shopping carts and payment processing.
What happens if my site goes down?+
SuperStack monitors your site 24/7. If downtime is detected, we investigate and resolve the issue - often before you notice. We also create daily backups so your site can be restored quickly if needed.
